Rise and Rise of Term Deposits
For almost 10 years, term deposits have taken a back seat. In fact, there are people in their 20s ...
Digital Banking
With an increased demand for online servicing and customers engaging with their financial institutions with a mobile first mindset, banks can no longer take the lead in the conversation. The power has shifted to that of the customer, whether that be consumer or business. Customer experience is once again at the forefront of engagement and looking at ways in which processes can be automated, made more efficient and effective, that directly impact the customer will benefit everyone involved. Below we provide some thoughts and insights on some of the topics and themes we view as important factors to being successful in financial services.
Today, most Tier 1 banks develop their mobile banking apps inhouse. For other financial institutions, the path is not so clear. Should they custom build inhouse, maintaining absolute control, or lean on the experience of an external vendor and their white-label solution?
With the pandemic in full swing, we’ve seen consumers embrace mobile apps as a convenient, easy and safe way to bank. But beyond COVID, there are other factors boosting mobile adoption.
For almost 10 years, term deposits have taken a back seat. In fact, there are people in their 20s ...
Mobile banking apps have traditionally been viewed as a cost centre. But this undervalues their ...
Today, most Tier 1 banks develop their mobile banking apps inhouse. For other financial ...
Fintech digital transformation can be made much simpler if partners are willing to drive value in ...
AI is making a huge difference in digital banking solutions; and beyond that, in consumers’ ...
Sandstone Technology’s CEO Michael Phillipou helps explain how APIs make exciting fintech ...
The term Open Banking started to gain notoriety in 2016 as a direct result of the UK’s Competitions ...
Open Banking drew global attention in 2016 as a direct result of the UK’s Competitions Market ...
The Open Banking deadline is nearing for Data Holders, the major banks have already complied with ...
Why aren’t more digital banking front ends being re-tooled to supercharge growth? Sandstone Technology’s CEO Michael Phillipou helps explain how APIs make exciting fintech integrations possible with many core banking system, however monolithic and problematic they may be.
Covid-19 has significantly transformed our lifestyle on multiple fronts. From the way we do our professional work...
The value of a single, authoritative customer view is well established, and offers many advantages, from segmentation to risk reduction and customer retention. But as Sandstone Technology Chief Customer Officer Ross Watts, explains, there are three major hurdles to be overcome...
With competition emanating not only from fintechs but also leading technology companies, it has become extremely difficult to grow or even maintain margins...
At a time when it’s easier to switch than ever before, single customer view is a powerful retention and capture tool in the fight for market share...
Customers are no longer satisfied with being treated as a number, instead personalised, tailored customer journeys have replaced the outdated approach to banking...
All banks and financial institutions have a Digital Banking platform these days. But does yours just cover the basics?...
It’s time to change your perspective – it’s no longer ‘digital banking’. It’s ‘banking in a digital world’...