Your customers are changing. They’re becoming more digitally demanding, and more self-supervised; and it’s not just the younger generations.
Customers want to be able to perform basic, everyday banking functions easily. But more than that, they want a personalised experience that’s fluid, responsive and engaging. One that enables them to transition from web to mobile easily.
And as Open Banking rolls out, the banking experience needs to feel even more connected and more personalised.
Digital banking, by its nature, must be driven by changes in consumer behaviour – mirroring and importantly, predicting the way people live and manage their lives. Financial institutions must be constantly inventing new ways to service individual needs to maintain their relevance and stay competitive.
Your role goes far beyond everyday banking. The loyalty of your customers derives from an exceptional experience that anticipates their wants and delivers on them.
Combined, these two products offer a 24/7 omni-channel banking solution that’s rich in
functionality and performance, with Open Banking capability built in to meet regulatory compliance.
Customers can do their personal and business banking using a single sign-on, transitioning between web and mobile channels smoothly.
Meanwhile, you have the flexibility to customise and configure tools, features, content, styling and UI elements. Choose from ready-made personal and business modules to enhance the customer experience.
With full bank in control functionality, you can deliver data-driven, targeted marketing campaigns to support customers, with customised interfaces for different segments. White labelling also lets you create unique experiences for different brands, with customised interfaces deployed instantly through an easy, codeless portal.
In this competitive market, improving retention increasingly comes down to the way you interact with customers digitally to build more meaningful relationships.
Sandstone’s retail banking solution has been developed to help build those relationships, using trusted technology and high security standards. Not only will it improve efficiencies, but it will help keep your systems reactive and agile, to allow you to respond to shifting customer demands. It will future proof your digital banking to keep pace with technological advancements as they happen.
For over 25 years Sandstone has been responding to the market and innovating to help customers grow in the most efficient and compliant ways, whilst reducing Cost to Income
(CTI) and increasing digital adoption within your customer base. We work with you strategically to navigate and implement even the most complex of digital banking transformation programs.