Due to growth, and a strategy to continue leadership in Fintech products to Financial Institutions in Australia, New Zealand, Asia and the UK we are seeking a Head of Products & Services to play a key role in driving product and service strategies, profitability and innovation. In addition to managing the current portfolio of Digital Banking solutions, key areas of our growth strategy will focus on the further creation of cloud delivered Digital Banking services (SaaS) and Mobile solutions.
Responsibilities will include:
- Managing a team of Product Managers, Product Owners and Product Development teams
- Ownership of all aspects of Digital Banking products offered to clients including the supporting processes and services complementing the products (i.e. Product Catalogue, Services Catalogue, Customisation Catalogue)
- Driving ever improving Customer satisfaction both for our Financial Institutions and their customers
- Driving productivity both internally and on client side related to products and services provided
- Produce regular reports for key stakeholders showing progress against project milestones, status, resource requirements, issues, risks and dependencies
- Be part of major bid and promotional activities
- Strong engagement with Customer, Marketing and Senior leadership teams
- Experience and understanding of UX/UI, enterprise grade service design and Agile working practices
About you:
- The ideal candidate will have been in Head of Product roles previously or have at least 10 years of Product Management experience in highly digitally driven Financial Services on the vendor side (some Financial Institution side and international exposure would be a bonus).
- At least 5 years of experience in having led a diverse set of Product teams covering all aspects of product leadership (including commercial, UX, pre-sales, end to end product design and development driven by both market and client engagement).
- Experience in product managing white label products & services (both UI and API based) in a hosted/cloud domain is a must.
- Strong business acumen, people leadership, in-depth banking domain knowledge and client skills are a must.
About us
At Sandstone, our people are our number one asset and we believe in providing opportunities for our people to develop and grow their careers through our training and development programs, mentoring and on the job coaching. Our employees enjoy a healthy work life balance with a number of social activities planned throughout the year, to relax and celebrate successes!
If you like the sound of this challenge and are interested in working with us, apply now and submit your resume.
