Enhancing the digital lending proposition to remove friction from the customer experience

In collaboration with the team at Sandstone Technology, P&N Bank identified an opportunity to elevate its customer experience by embracing digital technologies to enhance their end-to-end loan origination process.

P&N small-2
  • Highly engaging customer experience and increased conversion rates
  • Reduction of application and processing times
  • Back end banking staff are realising the benefits through increased transparency and automation

Solution:  End-to-end Loan Origination
High level solution / product list involved: Apply / LendFast
Region identification: ANZ