Digital channels such as online banking and mobile banking apps are the key interfaces between the SMEs and their financial institutions for all business banking related issues. As a banking partner to financial institutions servicing the SME market, there are multiple opportunities for banks to enhance the overall experience for this industry segment using these channels.
With financial transactions forming the backbone of so much of our commercially driven world and ever increasing in volume, now is the time to them as efficient as possible.
Covid-19 has significantly transformed our lifestyle on multiple fronts. From the way we do our professional work...
It is impossible to discuss the role of AI in financial services without highlighting that 2020 was hugely disrupted by COVID-19 and the ripple effect is expected to last for years...
During the pandemic, at a time when many SMEs needed their banks’ support the most, they were let down by a major service gap...
Imagine if all financial data could be moved around like trains with pre-defined carriage content on a standard gauge....
The business models and risk management thresholds of financial institutions must be adapted to reflect the broader economic changes that have emerged since COVID-19...
In the first half of 2021, Australians have experienced a major bottleneck in loan application approvals...
The term Open Banking started to gain notoriety in 2016 as a direct result of the UK’s Competitions Market Authority announcing plans for the top 9 banks in the UK to deliver open source APIs for 3rd party use by January 2018...
Open Banking drew global attention in 2016 as a direct result of the UK’s Competitions Market Authority announcing plans for the top 9 banks in the UK...
Digital channels such as online banking and mobile banking apps are the key interfaces between the SMEs and their financial institutions...
The Open Banking deadline is nearing for Data Holders, the major banks have already complied with product reference data, whereas non major ADIs...
In days gone by, converting a home loan customer was simple. Your bank would tell customers the rate and they’d ask where to sign...
Doing the right thing by your regulatory obligations, while being customer focused, and keeping your team engaged is like trying to fit together puzzle pieces...
