Case Study: ME Mobile Banking

Overview

Industry
Retail Banking

Deployment Country
Australia

ME signed Sandstone Technology to deliver a new mobile banking app for android and iPhone. The brief was simple, yet specific - ME was looking for an app that was intuitive and customer friendly and Sandstone’s BankFast Mobile App fit the brief perfectly.

Solution

Sandstone’s mobile banking app has been developed by some of Australia’s leading developers in consultation with experienced former banking executives and highly sought after CX professionals. The result is an app that has been designed with the customer at the heart, allowing ME’s customers to transact whenever, or wherever they are in a few easy clicks!

Key functionality of the app includes

  • Log in with a 4-digit PIN
  • Check balance without logging in
  • Transfer money between accounts
  • Transfer money to other people
  • Pay bills with BPAY®
  • View transaction history
  • Quick access to BSB and account numbers
  • Find the closest ATM
  • Reset and change a mobile app PIN
  • Access online banking terms and conditions.
  • Adding / removing billers and payees
  • Touch Id for apple devices

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