Sandstone Technology’s Chief Customer Officer, Ross Watts, explains why digital mortgages are no longer a desirable future state: they’re available now and becoming an essential tool in a bank's digital offering. For years, banks and other lenders have been describing their home loans as digital. But often that’s wishful thinking. What sits behind the scenes may be far from a true digital solution.

It’s a precarious time for lenders. Up against increasing demand for a painless customer journey, feeling the pressure to compete and grow, they’re also balancing risk appetite and constant regulatory shifts. Today, many banks and financial institutions recognise that automated digital lending solutions are essential to de-risk at scale, but there are sizeable obstacles to overcome before they get there.