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Mobile Banking Apps: Inhouse vs white labeling

Posted by Sandstone Technology on May 11, 2022 9:20:12 AM
Today, most Tier 1 banks develop their mobile banking apps inhouse. For other financial institutions, the path is not so clear. Should they custom build inhouse, maintaining absolute control, or lean on the experience of an external vendor and their white-label solution?
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Topics: Digital Banking

Leading banks into the digital era

Posted by Sandstone Technology on Feb 9, 2022 4:42:02 PM
Fintech digital transformation can be made much simpler if partners are willing to drive value in the direction of their customers. With more innovation taking place in the industry, the ability to meet the customers’ needs is what sets a company apart from the rest. As the world continues along its current trajectory towards digital payments and banking services, organisations like Sandstone Technology — with multiple technological capabilities — are encouraging the adoption of fintech among consumers and businesses.
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Topics: Digital Banking

Where AI meets human: getting the mix right in digital banking solutions

Posted by Sandstone Technology on Nov 23, 2021 11:14:49 PM
AI is making a huge difference in digital banking solutions; and beyond that, in consumers’ everyday lives. For countless businesses worldwide, AI is fundamental to their operations.
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Topics: AI and Machine Learning, Digital Banking

APIs drive fast, front-end upgrades that minimise risk and power growth

Posted by Sandstone Technology on Nov 23, 2021 10:37:28 PM
Sandstone Technology’s CEO Michael Phillipou helps explain how APIs make exciting fintech integrations possible with many core banking system, however monolithic and problematic they may be.
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Topics: Digital Banking

Mobile banking security: 5 serious challenges, and the 7 ways to address them

Posted by Sandstone Technology on Nov 11, 2021 10:14:50 AM
Even before the events of 2020, Australian and New Zealand consumers were embracing banking on the go. A 2021 RFI global digital banking study shows that 73% of consumers are using a mobile app to do their banking, with a significant increase of 12% over the past two years. The uptake of mobile banking apps has risen dramatically across all demographics, bringing with it new vulnerabilities.
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Topics: mobile and digital banking, Digital Banking

The big 3 challenges in trying to achieve single customer view

Posted by Sandstone Technology on Aug 9, 2021 10:15:17 PM
The value of a single, authoritative customer view is well established, and offers many advantages, from segmentation to risk reduction and customer retention. But as Sandstone Technology Chief Customer Officer Ross Watts, explains, there are three major hurdles to be overcome for incumbents.
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Topics: Digital Banking, Data & Open Banking

How single customer view helps banks serve customers better and remain competitive

Posted by Sandstone Technology on Aug 3, 2021 3:21:14 PM
At a time when it’s easier to switch than ever before, single customer view is a powerful retention and capture tool in the fight for market share, according to Sandstone Technology Chief Customer Office Ross Watts. There are two main battlegrounds for banks generally, says Watts. The first is achieving ‘main financial institution’ status with a customer, meaning that the bank holds the customer’s main transaction account. And the second is the home loan.
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Topics: Digital Banking, Featured Origination

The need for personalisation in Banking

Posted by Sandstone Technology on Jul 28, 2021 10:34:20 PM
Customers today have come to expect a level of personalisation while interacting with everyday brands. Technology companies like Amazon, Netflix, and Facebook have recognised the opportunity personalisation can offer organisations and have advanced their service offering through personalised experiences in order to meet constantly evolving customer expectations.
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Topics: Digital Banking, Financial Wellbeing

Banks feeling the pressure with big approval delays: how digital onboarding and banking automation can relieve the pressure

Posted by Sandstone Technology on Jun 7, 2021 12:03:03 PM
In the first half of 2021, Australians have experienced a major bottleneck in loan application approvals. Lenders continue to struggle as a hot residential property market fuels consumer demand, and as businesses seek to finance a strong recovery post COVID.
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Topics: Digital Banking, Featured Origination

7 digital banking solutions to help retain and acquire SME customers

Posted by Sandstone Technology on Apr 26, 2021 10:27:00 PM
During the pandemic, at a time when many SMEs needed their banks’ support the most, they were let down by a major service gap. Outdated digital banking solutions are a big part of this ongoing problem. Banks have traditionally focused on servicing the high-volume retail and enterprise/corporate segments, and neglected small-to-medium enterprises (SMEs). While neobanks have jumped in to fill the gap with products and services targeted to SME needs and challenges, traditional banks continue to lag behind.
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Topics: Digital Banking, Featured SME


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